/**
 * Outreach Command Center — Mission Control Styles
 * Layout: Queue(280) | Phone+Snapshot(flex) | Intel(340)
 * Score Rings, Call States, Tabs, Quick Tags, Wrap-up.
 * Uses design-system.css tokens.
 */

/* ═══ LAYOUT ═══ */
.oc-app {
    display: grid;
    grid-template-rows: 48px 1fr 32px;
    height: 100vh;
    overflow: hidden;
}

.oc-body {
    display: grid;
    grid-template-columns: 280px 1fr 340px;
    overflow: hidden;
}

/* ═══ TOPBAR ═══ */
.oc-topbar {
    display: flex;
    align-items: center;
    padding: 0 16px;
    background: rgba(15, 17, 23, 0.95);
    border-bottom: 1px solid var(--ds-border);
    backdrop-filter: blur(12px);
    -webkit-backdrop-filter: blur(12px);
    gap: 12px;
    z-index: 50;
}

.oc-topbar .tb-brand {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-shrink: 0;
}

.oc-topbar .tb-logo { font-size: 18px; }
.oc-topbar .tb-title { font-size: 14px; font-weight: 700; letter-spacing: -0.3px; white-space: nowrap; }

.oc-topbar .tb-agent {
    display: flex;
    align-items: center;
    gap: 6px;
    padding: 4px 10px;
    background: var(--ds-bg-elevated);
    border-radius: var(--ds-radius-full);
    font-size: 12px;
    color: var(--ds-text-secondary);
    flex-shrink: 0;
}

.oc-topbar .tb-agent-dot {
    width: 7px; height: 7px; border-radius: 50%;
    background: var(--ds-success);
    animation: oc-pulse 2s infinite;
}
@keyframes oc-pulse { 0%,100% { opacity:1; } 50% { opacity:0.3; } }

.oc-topbar .tb-queue-info {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-shrink: 0;
}

.oc-topbar .tb-queue-name {
    font-size: 12px;
    font-weight: 600;
    color: var(--ds-text-secondary);
    max-width: 140px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.oc-topbar .tb-progress-wrap {
    display: flex;
    align-items: center;
    gap: 6px;
}

.oc-topbar .tb-progress-bar {
    width: 80px;
    height: 6px;
    background: var(--ds-bg-elevated);
    border-radius: var(--ds-radius-full);
    overflow: hidden;
}

.oc-topbar .tb-progress-fill {
    height: 100%;
    background: var(--ds-accent);
    border-radius: var(--ds-radius-full);
    transition: width 0.3s ease;
}

.oc-topbar .tb-progress-text {
    font-size: 11px;
    color: var(--ds-text-muted);
    font-variant-numeric: tabular-nums;
    white-space: nowrap;
}

.oc-topbar .tb-kpis {
    display: flex;
    align-items: center;
    gap: 14px;
    margin-left: auto;
    flex-shrink: 0;
}

.oc-topbar .tb-kpi {
    display: flex;
    align-items: center;
    gap: 4px;
    font-size: 12px;
    color: var(--ds-text-secondary);
}

.oc-topbar .tb-kpi-val {
    font-weight: 700;
    color: var(--ds-text);
    font-variant-numeric: tabular-nums;
}

.oc-topbar .tb-kpi-val.green { color: var(--ds-success); }
.oc-topbar .tb-kpi-val.accent { color: var(--ds-accent); }

.oc-topbar .tb-nav {
    display: flex;
    align-items: center;
    gap: 4px;
    margin-left: 8px;
    flex-shrink: 0;
}

.oc-topbar .tb-nav-link {
    padding: 5px 10px;
    border-radius: var(--ds-radius-sm);
    font-size: 12px;
    color: var(--ds-text-muted);
    text-decoration: none;
    transition: all var(--ds-transition);
}
.oc-topbar .tb-nav-link:hover { color: var(--ds-text); background: var(--ds-bg-hover); text-decoration: none; }

.oc-topbar .tb-logout {
    background: none; border: none; color: var(--ds-text-muted);
    font-size: 15px; cursor: pointer; padding: 4px 8px; border-radius: var(--ds-radius-sm);
}
.oc-topbar .tb-logout:hover { background: rgba(239,68,68,0.15); color: var(--ds-danger); }

/* ═══ LEFT PANEL ═══ */
.oc-left {
    display: flex;
    flex-direction: column;
    border-right: 1px solid var(--ds-border);
    background: var(--ds-bg-surface);
    overflow: hidden;
}

.oc-search {
    padding: 10px 12px;
    border-bottom: 1px solid var(--ds-border-light);
}

.oc-search input {
    width: 100%;
    padding: 8px 12px 8px 32px;
    background: var(--ds-bg-input);
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius);
    color: var(--ds-text);
    font-size: 13px;
    font-family: var(--ds-font);
    outline: none;
    transition: border-color var(--ds-transition);
}
.oc-search input:focus { border-color: var(--ds-border-focus); }
.oc-search input::placeholder { color: var(--ds-text-muted); }

.oc-search-wrap {
    position: relative;
}
.oc-search-wrap::before {
    content: '🔍';
    position: absolute;
    left: 10px;
    top: 50%;
    transform: translateY(-50%);
    font-size: 12px;
    pointer-events: none;
}

/* Filter chips */
.oc-filters {
    display: flex;
    gap: 6px;
    padding: 8px 12px;
    border-bottom: 1px solid var(--ds-border-light);
    flex-wrap: nowrap;
    overflow-x: auto;
}

.oc-filter-chip {
    padding: 4px 10px;
    border-radius: var(--ds-radius-full);
    font-size: 11px;
    font-weight: 600;
    border: 1px solid var(--ds-border);
    background: transparent;
    color: var(--ds-text-secondary);
    cursor: pointer;
    white-space: nowrap;
    font-family: var(--ds-font);
    transition: all var(--ds-transition);
}
.oc-filter-chip:hover { border-color: var(--ds-accent); color: var(--ds-text); }
.oc-filter-chip.active { background: var(--ds-accent); border-color: var(--ds-accent); color: white; }

/* Queue list */
.oc-queue-list {
    flex: 1;
    overflow-y: auto;
    padding: 4px 0;
}

.oc-queue-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 12px;
    cursor: pointer;
    border-left: 3px solid transparent;
    transition: all var(--ds-transition);
}
.oc-queue-item:hover { background: var(--ds-bg-hover); }
.oc-queue-item.active { background: rgba(99,102,241,0.08); border-left-color: var(--ds-accent); }
.oc-queue-item.done { opacity: 0.45; }

.oc-qi-info { flex: 1; min-width: 0; }
.oc-qi-name { font-size: 13px; font-weight: 600; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.oc-qi-meta { font-size: 11px; color: var(--ds-text-muted); display: flex; align-items: center; gap: 6px; margin-top: 2px; }

.oc-qi-trust {
    width: 24px; height: 24px; border-radius: 50%;
    display: flex; align-items: center; justify-content: center;
    font-size: 10px; font-weight: 700; border: 2px solid; flex-shrink: 0;
}
.oc-qi-trust.t-h { color: var(--ds-success); border-color: var(--ds-success); background: rgba(34,197,94,0.1); }
.oc-qi-trust.t-m { color: var(--ds-warning); border-color: var(--ds-warning); background: rgba(234,179,8,0.1); }
.oc-qi-trust.t-l { color: var(--ds-danger); border-color: var(--ds-danger); background: rgba(239,68,68,0.1); }

.oc-qi-outcome {
    font-size: 14px;
    flex-shrink: 0;
}

.oc-qi-status {
    display: inline-block;
    padding: 1px 6px;
    border-radius: var(--ds-radius-full);
    font-size: 10px;
    font-weight: 600;
    color: white;
}

/* Quick actions at bottom of left panel */
.oc-quick-actions {
    border-top: 1px solid var(--ds-border);
    padding: 10px 12px;
    display: flex;
    flex-direction: column;
    gap: 4px;
}

.oc-quick-btn {
    display: flex;
    align-items: center;
    justify-content: space-between;
    width: 100%;
    padding: 8px 12px;
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius-sm);
    background: transparent;
    color: var(--ds-text-secondary);
    font-size: 12px;
    font-family: var(--ds-font);
    cursor: pointer;
    transition: all var(--ds-transition);
}
.oc-quick-btn:hover { border-color: var(--ds-accent); color: var(--ds-text); background: rgba(99,102,241,0.05); }

.oc-quick-btn .qb-count {
    background: var(--ds-bg-elevated);
    padding: 1px 7px;
    border-radius: var(--ds-radius-full);
    font-size: 10px;
    font-weight: 700;
}

.oc-queue-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 8px 12px;
    border-bottom: 1px solid var(--ds-border-light);
}

.oc-queue-header span {
    font-size: 11px;
    font-weight: 700;
    color: var(--ds-text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
}

.oc-queue-stop {
    background: none;
    border: 1px solid rgba(239,68,68,0.3);
    color: var(--ds-danger);
    font-size: 11px;
    padding: 3px 8px;
    border-radius: var(--ds-radius-sm);
    cursor: pointer;
    font-family: var(--ds-font);
    transition: all var(--ds-transition);
}
.oc-queue-stop:hover { background: rgba(239,68,68,0.15); }

/* ═══ CENTER PANEL ═══ */
.oc-center {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: flex-start;
    padding: 16px 28px;
    overflow-y: auto;
    gap: 12px;
    width: 100%;
}

/* Makler card */
.oc-makler-card {
    width: 100%;
    background: var(--ds-bg-card);
    border: 1px solid var(--ds-border-light);
    border-radius: var(--ds-radius-lg);
    padding: 16px 20px;
    position: relative;
    transition: all 0.3s ease;
}

.oc-mc-top {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 12px;
}

.oc-mc-left { flex: 1; min-width: 0; }

.oc-mc-firma {
    font-size: 17px;
    font-weight: 700;
    line-height: 1.2;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.oc-mc-phone {
    font-size: 20px;
    font-weight: 300;
    color: var(--ds-accent);
    letter-spacing: 0.5px;
    margin: 4px 0;
    font-family: 'Courier New', monospace;
}

.oc-mc-meta {
    display: flex;
    align-items: center;
    gap: 6px;
    flex-wrap: wrap;
    margin-top: 4px;
}

/* ── Score Rings ── */
.oc-scores {
    display: flex;
    gap: 8px;
    flex-shrink: 0;
}

.oc-score-ring {
    width: 44px;
    height: 44px;
    position: relative;
    display: flex;
    align-items: center;
    justify-content: center;
}

.oc-score-ring svg {
    width: 44px;
    height: 44px;
    transform: rotate(-90deg);
    position: absolute;
    top: 0;
    left: 0;
}

.oc-score-ring .ring-bg {
    fill: none;
    stroke: rgba(255,255,255,0.06);
    stroke-width: 3;
}

.oc-score-ring .ring-fill {
    fill: none;
    stroke-width: 3;
    stroke-linecap: round;
    stroke-dasharray: 113;
    stroke-dashoffset: 113;
    transition: stroke-dashoffset 0.8s cubic-bezier(0.4,0,0.2,1);
}

.oc-score-ring .ring-fill.interest { stroke: var(--ds-orange); }
.oc-score-ring .ring-fill.risk { stroke: var(--ds-danger); }
.oc-score-ring .ring-fill.activity { stroke: var(--ds-info); }
.oc-score-ring .ring-fill.trust { stroke: var(--ds-success); }

.oc-score-val {
    font-size: 11px;
    font-weight: 700;
    font-variant-numeric: tabular-nums;
    z-index: 1;
    line-height: 1;
}

.oc-score-label {
    font-size: 7px;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    color: var(--ds-text-muted);
    z-index: 1;
    line-height: 1;
    margin-top: 1px;
}

.oc-score-inner {
    display: flex;
    flex-direction: column;
    align-items: center;
    z-index: 1;
}

.oc-mc-plz { font-size: 12px; color: var(--ds-text-muted); }

.oc-mc-status {
    display: inline-block;
    padding: 2px 10px;
    border-radius: var(--ds-radius-full);
    font-size: 11px;
    font-weight: 600;
    color: white;
}

.oc-mc-segment {
    display: inline-block;
    padding: 2px 10px;
    border-radius: var(--ds-radius-full);
    font-size: 11px;
    font-weight: 600;
    color: white;
}

.oc-mc-trust {
    width: 48px; height: 48px; border-radius: 50%;
    display: flex; align-items: center; justify-content: center;
    font-weight: 700; font-size: 16px; flex-shrink: 0;
    border: 2px solid;
}
.oc-mc-trust.t-h { color: var(--ds-success); border-color: var(--ds-success); background: rgba(34,197,94,0.15); }
.oc-mc-trust.t-m { color: var(--ds-warning); border-color: var(--ds-warning); background: rgba(234,179,8,0.15); }
.oc-mc-trust.t-l { color: var(--ds-danger); border-color: var(--ds-danger); background: rgba(239,68,68,0.15); }

/* Call controls */
.oc-call-controls {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 16px;
    width: 100%;
}

.oc-btn-dial, .oc-btn-hangup {
    padding: 14px 40px;
    border: none;
    border-radius: var(--ds-radius-lg);
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    font-family: var(--ds-font);
    transition: all var(--ds-transition);
    letter-spacing: 0.3px;
}

.oc-btn-dial {
    background: linear-gradient(135deg, #22c55e, #16a34a);
    color: white;
    box-shadow: 0 4px 16px rgba(34,197,94,0.3);
}
.oc-btn-dial:hover { transform: translateY(-1px); box-shadow: 0 6px 24px rgba(34,197,94,0.4); }

.oc-btn-hangup {
    background: linear-gradient(135deg, #ef4444, #dc2626);
    color: white;
    box-shadow: 0 4px 16px rgba(239,68,68,0.3);
}
.oc-btn-hangup:hover { transform: translateY(-1px); }

.oc-call-timer {
    font-size: 28px;
    font-weight: 300;
    color: var(--ds-success);
    font-variant-numeric: tabular-nums;
    letter-spacing: 1px;
}

/* ── Call State Machine ── */
.oc-makler-card.state-ringing {
    border-color: var(--ds-warning);
    box-shadow: 0 0 0 1px var(--ds-warning), 0 0 20px rgba(234,179,8,0.12);
    animation: oc-ring-pulse 1.2s ease infinite;
}
@keyframes oc-ring-pulse {
    0%,100% { box-shadow: 0 0 0 1px var(--ds-warning), 0 0 20px rgba(234,179,8,0.12); }
    50% { box-shadow: 0 0 0 3px var(--ds-warning), 0 0 32px rgba(234,179,8,0.25); }
}
.oc-makler-card.state-connected {
    border-color: var(--ds-success);
    box-shadow: 0 0 0 1px var(--ds-success), 0 0 24px rgba(34,197,94,0.15);
}
.oc-makler-card.state-wrapup {
    border-color: var(--ds-purple);
    box-shadow: 0 0 0 1px var(--ds-purple), 0 0 20px rgba(139,92,246,0.12);
}

/* Outcome grid */
.oc-outcomes {
    width: 100%;
}

.oc-outcomes-label {
    font-size: 11px;
    color: var(--ds-text-muted);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    text-align: center;
    margin-bottom: 8px;
}

.oc-outcome-grid {
    display: grid;
    grid-template-columns: 1fr 1fr 1fr;
    gap: 6px;
}

.oc-outcome-btn {
    padding: 10px 6px;
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius);
    background: var(--ds-bg-card);
    color: var(--ds-text);
    font-size: 13px;
    font-family: var(--ds-font);
    cursor: pointer;
    transition: all 0.15s;
    text-align: center;
}
.oc-outcome-btn:hover { transform: translateY(-1px); }
.oc-outcome-btn.o-erreicht:hover { border-color: var(--ds-success); background: rgba(34,197,94,0.08); }
.oc-outcome-btn.o-mailbox:hover { border-color: var(--ds-warning); background: rgba(234,179,8,0.08); }
.oc-outcome-btn.o-nicht:hover { border-color: var(--ds-danger); background: rgba(239,68,68,0.08); }
.oc-outcome-btn.o-rueckruf:hover { border-color: var(--ds-info); background: rgba(59,130,246,0.08); }
.oc-outcome-btn.o-interesse:hover { border-color: var(--ds-orange); background: rgba(249,115,22,0.08); }
.oc-outcome-btn.o-nein:hover { border-color: var(--ds-text-muted); background: rgba(100,116,139,0.08); }

/* Call notes */
.oc-call-notes {
    width: 100%;
}

.oc-call-notes textarea {
    width: 100%;
    padding: 10px 14px;
    background: var(--ds-bg-input);
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius);
    color: var(--ds-text);
    font-size: 13px;
    font-family: var(--ds-font);
    resize: none;
    outline: none;
    transition: border-color var(--ds-transition);
}
.oc-call-notes textarea:focus { border-color: var(--ds-border-focus); }

/* Center nav */
.oc-center-nav {
    display: flex;
    gap: 10px;
    width: 100%;
    justify-content: center;
}

.oc-nav-btn {
    padding: 6px 16px;
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius-sm);
    background: transparent;
    color: var(--ds-text-secondary);
    font-size: 12px;
    font-family: var(--ds-font);
    cursor: pointer;
    transition: all var(--ds-transition);
}
.oc-nav-btn:hover { border-color: var(--ds-accent); color: var(--ds-text); }
.oc-nav-btn.active { background: var(--ds-accent); border-color: var(--ds-accent); color: white; }
.oc-nav-btn.danger { border-color: rgba(239,68,68,0.3); color: var(--ds-danger); }
.oc-nav-btn.danger:hover { background: rgba(239,68,68,0.1); }

/* Empty state for center */
.oc-empty-center {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    gap: 16px;
    padding: 40px;
    text-align: center;
    color: var(--ds-text-muted);
}
.oc-empty-center .oc-empty-icon { font-size: 48px; opacity: 0.4; }
.oc-empty-center h3 { font-size: 18px; font-weight: 600; color: var(--ds-text-secondary); }
.oc-empty-center p { font-size: 13px; max-width: 320px; line-height: 1.5; }

/* ═══ RIGHT PANEL (Tabbed) ═══ */
.oc-right {
    display: flex;
    flex-direction: column;
    border-left: 1px solid var(--ds-border);
    background: var(--ds-bg-surface);
    overflow: hidden;
}

/* Tab bar */
.oc-tab-bar {
    display: flex;
    border-bottom: 1px solid var(--ds-border);
    flex-shrink: 0;
}

.oc-tab {
    flex: 1;
    padding: 10px 8px;
    background: none;
    border: none;
    border-bottom: 2px solid transparent;
    color: var(--ds-text-muted);
    font-size: 11px;
    font-weight: 600;
    font-family: var(--ds-font);
    cursor: pointer;
    transition: all var(--ds-transition);
    text-align: center;
    white-space: nowrap;
}
.oc-tab:hover { color: var(--ds-text-secondary); background: var(--ds-bg-hover); }
.oc-tab.active { color: var(--ds-accent); border-bottom-color: var(--ds-accent); }

/* Tab content */
.oc-tab-content {
    flex: 1;
    overflow-y: auto;
    padding: 12px 14px;
}
.oc-tab-pane { display: none; }
.oc-tab-pane.active { display: block; }

/* Right panel sections */
.oc-section {
    border-bottom: 1px solid var(--ds-border-light);
    padding-bottom: 10px;
    margin-bottom: 10px;
}
.oc-section:last-child { border-bottom: none; padding-bottom: 0; margin-bottom: 0; }

.oc-section-head {
    font-size: 11px;
    font-weight: 700;
    color: var(--ds-text-secondary);
    text-transform: uppercase;
    letter-spacing: 0.5px;
    margin-bottom: 8px;
    display: flex;
    align-items: center;
    gap: 6px;
    cursor: pointer;
    -webkit-user-select: none;
    user-select: none;
}

.oc-section-head .collapse-icon {
    font-size: 10px;
    transition: transform 0.2s;
    margin-left: auto;
    color: var(--ds-text-muted);
}
.oc-section.collapsed .collapse-icon { transform: rotate(-90deg); }
.oc-section.collapsed .oc-section-body { display: none; }

.oc-field { display: flex; justify-content: space-between; align-items: center; padding: 4px 0; font-size: 12px; }
.oc-field-label { color: var(--ds-text-muted); }
.oc-field-value { color: var(--ds-text); font-weight: 500; text-align: right; max-width: 60%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.oc-field-value a { color: var(--ds-accent); }

/* AI Briefing */
.oc-briefing {
    background: rgba(99,102,241,0.05);
    border: 1px solid rgba(99,102,241,0.15);
    border-radius: var(--ds-radius);
    padding: 12px;
}

.oc-briefing-script {
    font-size: 12px;
    line-height: 1.5;
    color: var(--ds-text);
    background: rgba(0,0,0,0.2);
    padding: 10px 12px;
    border-radius: var(--ds-radius-sm);
    border-left: 3px solid var(--ds-accent);
    margin-bottom: 8px;
}

.oc-briefing-args { list-style: none; padding: 0; margin: 0 0 8px 0; }
.oc-briefing-args li { font-size: 12px; padding: 3px 0 3px 14px; position: relative; color: var(--ds-text); }
.oc-briefing-args li::before { content: '→'; position: absolute; left: 0; color: var(--ds-accent); font-weight: 700; }

.oc-briefing-obj { display: flex; flex-direction: column; gap: 6px; margin-bottom: 8px; }
.oc-obj-item { background: rgba(0,0,0,0.2); border-radius: var(--ds-radius-sm); padding: 6px 10px; font-size: 11px; }
.oc-obj-q { color: #fbbf24; font-weight: 600; margin-bottom: 2px; }
.oc-obj-a { color: #86efac; line-height: 1.4; }

.oc-briefing-risks { display: flex; flex-wrap: wrap; gap: 4px; }
.oc-risk-flag { font-size: 10px; padding: 2px 8px; border-radius: var(--ds-radius-full); background: rgba(239,68,68,0.1); color: var(--ds-danger); border: 1px solid rgba(239,68,68,0.2); }

.oc-briefing-ctx { display: flex; flex-wrap: wrap; gap: 4px; }
.oc-ctx-item { font-size: 11px; color: var(--ds-text-secondary); background: rgba(0,0,0,0.2); padding: 3px 8px; border-radius: 4px; }

/* Notes section */
.oc-notes-area {
    width: 100%;
    padding: 8px 10px;
    background: var(--ds-bg-input);
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius-sm);
    color: var(--ds-text);
    font-size: 12px;
    font-family: var(--ds-font);
    resize: vertical;
    outline: none;
    min-height: 60px;
}
.oc-notes-area:focus { border-color: var(--ds-border-focus); }

.oc-notes-saved {
    font-size: 10px;
    color: var(--ds-success);
    opacity: 0;
    transition: opacity 0.3s;
}
.oc-notes-saved.show { opacity: 1; }

/* Follow-up creator */
.oc-followup-create {
    display: flex;
    gap: 6px;
    align-items: center;
    flex-wrap: wrap;
}

.oc-followup-create input[type="date"],
.oc-followup-create input[type="text"] {
    padding: 5px 8px;
    background: var(--ds-bg-input);
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius-sm);
    color: var(--ds-text);
    font-size: 11px;
    font-family: var(--ds-font);
    outline: none;
}
.oc-followup-create input:focus { border-color: var(--ds-border-focus); }

.oc-followup-btn {
    padding: 5px 10px;
    background: var(--ds-accent);
    border: none;
    border-radius: var(--ds-radius-sm);
    color: white;
    font-size: 11px;
    font-weight: 600;
    font-family: var(--ds-font);
    cursor: pointer;
    white-space: nowrap;
}
.oc-followup-btn:hover { background: var(--ds-accent-hover); }

/* History */
.oc-history-box {
    font-size: 12px;
    color: var(--ds-text-secondary);
    line-height: 1.5;
    padding: 8px 10px;
    background: rgba(0,0,0,0.2);
    border-radius: var(--ds-radius-sm);
}

.oc-history-stats {
    display: flex;
    gap: 12px;
    font-size: 11px;
    color: var(--ds-text-muted);
    margin-top: 6px;
}

/* Pipeline status select */
.oc-status-select {
    padding: 4px 8px;
    background: var(--ds-bg-input);
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius-sm);
    color: var(--ds-text);
    font-size: 11px;
    font-family: var(--ds-font);
    outline: none;
}
.oc-status-select:focus { border-color: var(--ds-border-focus); }

/* ═══ BOTTOM BAR ═══ */
.oc-statusbar {
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 24px;
    padding: 0 16px;
    background: var(--ds-bg-card);
    border-top: 1px solid var(--ds-border);
    font-size: 12px;
    color: var(--ds-text-secondary);
}

.oc-sb-item {
    display: flex;
    align-items: center;
    gap: 4px;
}

.oc-sb-val {
    font-weight: 700;
    color: var(--ds-text);
    font-variant-numeric: tabular-nums;
}

/* ═══ QUICK TAGS ═══ */
.oc-quick-tags {
    display: flex;
    gap: 5px;
    flex-wrap: wrap;
    width: 100%;
}
.oc-qtag {
    padding: 4px 10px;
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius-full);
    background: transparent;
    color: var(--ds-text-secondary);
    font-size: 11px;
    font-family: var(--ds-font);
    cursor: pointer;
    transition: all 0.15s;
    white-space: nowrap;
}
.oc-qtag:hover { border-color: var(--ds-accent); color: var(--ds-text); background: rgba(99,102,241,0.06); }
.oc-qtag.selected { background: var(--ds-accent); border-color: var(--ds-accent); color: white; }

/* ═══ WRAP-UP OVERLAY ═══ */
.oc-wrapup-bar {
    width: 100%;
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 12px;
    background: rgba(139,92,246,0.08);
    border: 1px solid rgba(139,92,246,0.2);
    border-radius: var(--ds-radius);
}
.oc-wrapup-bar .wu-label {
    font-size: 11px;
    color: var(--ds-purple);
    font-weight: 600;
    white-space: nowrap;
}
.oc-wrapup-bar .wu-progress {
    flex: 1;
    height: 4px;
    background: rgba(139,92,246,0.15);
    border-radius: var(--ds-radius-full);
    overflow: hidden;
}
.oc-wrapup-bar .wu-fill {
    height: 100%;
    background: var(--ds-purple);
    border-radius: var(--ds-radius-full);
    transition: width 1s linear;
}
.oc-wrapup-bar .wu-time {
    font-size: 13px;
    font-weight: 700;
    color: var(--ds-purple);
    font-variant-numeric: tabular-nums;
    min-width: 28px;
    text-align: right;
}
.oc-wrapup-bar .wu-skip {
    background: none;
    border: 1px solid rgba(139,92,246,0.3);
    color: var(--ds-purple);
    font-size: 10px;
    padding: 3px 8px;
    border-radius: var(--ds-radius-sm);
    cursor: pointer;
    font-family: var(--ds-font);
}
.oc-wrapup-bar .wu-skip:hover { background: rgba(139,92,246,0.15); }

/* ═══ PRIORITY HEATMAP (queue items) ═══ */
.oc-queue-item[data-priority="high"] { border-left-color: var(--ds-danger); }
.oc-queue-item[data-priority="medium"] { border-left-color: var(--ds-warning); }
.oc-queue-item[data-priority="low"] { border-left-color: var(--ds-text-dim); }
.oc-queue-item .oc-qi-priority {
    width: 3px;
    border-radius: 2px;
    align-self: stretch;
    flex-shrink: 0;
    margin-right: -4px;
}
.oc-qi-priority.p-high { background: var(--ds-danger); }
.oc-qi-priority.p-med { background: var(--ds-warning); }
.oc-qi-priority.p-low { background: var(--ds-text-dim); }

/* ═══ STREAK BADGE ═══ */
.oc-streak {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 10px;
    border-radius: var(--ds-radius-full);
    font-size: 11px;
    font-weight: 700;
    background: rgba(249,115,22,0.12);
    color: var(--ds-orange);
    border: 1px solid rgba(249,115,22,0.25);
    animation: oc-streak-glow 2s ease infinite;
}
.oc-streak.hidden { display: none; }
@keyframes oc-streak-glow {
    0%,100% { box-shadow: none; }
    50% { box-shadow: 0 0 12px rgba(249,115,22,0.2); }
}

/* ═══ AUTO-ADVANCE TOGGLE ═══ */
.oc-toggle-wrap {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 11px;
    color: var(--ds-text-muted);
}
.oc-toggle {
    width: 32px;
    height: 18px;
    border-radius: 9px;
    background: var(--ds-bg-elevated);
    border: 1px solid var(--ds-border);
    cursor: pointer;
    position: relative;
    transition: all 0.2s;
}
.oc-toggle::after {
    content: '';
    width: 12px;
    height: 12px;
    border-radius: 50%;
    background: var(--ds-text-muted);
    position: absolute;
    top: 2px;
    left: 2px;
    transition: all 0.2s;
}
.oc-toggle.on { background: var(--ds-accent); border-color: var(--ds-accent); }
.oc-toggle.on::after { left: 16px; background: white; }

/* ═══ SESSION TIMER ═══ */
.oc-session-timer {
    font-variant-numeric: tabular-nums;
    color: var(--ds-text-muted);
    font-size: 11px;
}

/* ═══ COMMAND PALETTE (Cmd+K) ═══ */
.oc-palette-overlay {
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,0.6);
    z-index: 9000;
    display: flex;
    align-items: flex-start;
    justify-content: center;
    padding-top: 15vh;
    animation: oc-fadeIn 0.12s ease;
}
@keyframes oc-fadeIn { from { opacity:0; } to { opacity:1; } }

.oc-palette {
    width: 520px;
    max-height: 420px;
    background: var(--ds-bg-card);
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius-lg);
    box-shadow: 0 16px 64px rgba(0,0,0,0.5);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    animation: oc-slideUp 0.15s ease;
}
@keyframes oc-slideUp { from { opacity:0; transform:translateY(12px); } to { opacity:1; transform:translateY(0); } }

.oc-palette-input {
    padding: 14px 18px;
    background: transparent;
    border: none;
    border-bottom: 1px solid var(--ds-border);
    color: var(--ds-text);
    font-size: 15px;
    font-family: var(--ds-font);
    outline: none;
    width: 100%;
}
.oc-palette-input::placeholder { color: var(--ds-text-muted); }

.oc-palette-results {
    flex: 1;
    overflow-y: auto;
    padding: 6px 0;
}

.oc-palette-item {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 10px 18px;
    cursor: pointer;
    transition: background 0.1s;
}
.oc-palette-item:hover, .oc-palette-item.selected { background: rgba(99,102,241,0.1); }
.oc-palette-item .pi-icon { font-size: 16px; flex-shrink: 0; width: 24px; text-align: center; }
.oc-palette-item .pi-text { flex: 1; min-width: 0; }
.oc-palette-item .pi-name { font-size: 13px; font-weight: 500; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.oc-palette-item .pi-meta { font-size: 11px; color: var(--ds-text-muted); }
.oc-palette-item .pi-badge {
    font-size: 10px; padding: 1px 7px; border-radius: var(--ds-radius-full);
    color: white; font-weight: 600; flex-shrink: 0;
}
.oc-palette-item .pi-shortcut {
    font-size: 10px; color: var(--ds-text-dim); font-family: monospace;
    padding: 1px 5px; background: var(--ds-bg-elevated); border-radius: 3px;
}

.oc-palette-hint {
    padding: 8px 18px;
    border-top: 1px solid var(--ds-border-light);
    font-size: 10px;
    color: var(--ds-text-dim);
    display: flex;
    gap: 12px;
}
.oc-palette-hint .oc-kbd { margin-right: 2px; }

.oc-palette-empty {
    padding: 24px;
    text-align: center;
    color: var(--ds-text-muted);
    font-size: 13px;
}

/* ═══ PIPELINE MINI-FUNNEL ═══ */
.oc-funnel {
    padding: 8px 12px;
    border-bottom: 1px solid var(--ds-border-light);
}

.oc-funnel-bar {
    display: flex;
    height: 6px;
    border-radius: 3px;
    overflow: hidden;
    background: var(--ds-bg-elevated);
}

.oc-funnel-seg {
    height: 100%;
    transition: width 0.5s ease;
    position: relative;
    min-width: 1px;
}

.oc-funnel-legend {
    display: flex;
    gap: 6px;
    margin-top: 4px;
    flex-wrap: wrap;
}

.oc-funnel-item {
    display: flex;
    align-items: center;
    gap: 3px;
    font-size: 9px;
    color: var(--ds-text-muted);
    cursor: default;
}

.oc-funnel-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    flex-shrink: 0;
}

/* ═══ QUEUE MINI-MAP ═══ */
.oc-minimap {
    display: flex;
    gap: 2px;
    padding: 6px 12px;
    border-top: 1px solid var(--ds-border-light);
    flex-wrap: wrap;
    max-height: 28px;
    overflow: hidden;
}

.oc-mm-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    background: var(--ds-bg-elevated);
    transition: all 0.2s;
    flex-shrink: 0;
}
.oc-mm-dot.done { background: var(--ds-success); opacity: 0.6; }
.oc-mm-dot.current { background: var(--ds-accent); box-shadow: 0 0 6px rgba(99,102,241,0.5); }
.oc-mm-dot.pending { background: var(--ds-bg-elevated); }
.oc-mm-dot.skipped { background: var(--ds-warning); opacity: 0.4; }

/* ═══ CONVERSION PROBABILITY ═══ */
.oc-conv-badge {
    display: inline-flex;
    align-items: center;
    gap: 4px;
    padding: 3px 10px;
    border-radius: var(--ds-radius-full);
    font-size: 11px;
    font-weight: 700;
    border: 1px solid;
    margin-top: 6px;
}
.oc-conv-badge.conv-high { color: var(--ds-success); border-color: rgba(34,197,94,0.3); background: rgba(34,197,94,0.08); }
.oc-conv-badge.conv-med { color: var(--ds-warning); border-color: rgba(234,179,8,0.3); background: rgba(234,179,8,0.08); }
.oc-conv-badge.conv-low { color: var(--ds-text-muted); border-color: var(--ds-border); background: transparent; }

/* ═══ ACTIVITY TICKER ═══ */
.oc-ticker {
    border-top: 1px solid var(--ds-border-light);
    padding: 0 12px;
    overflow: hidden;
    height: 24px;
    display: flex;
    align-items: center;
}

.oc-ticker-label {
    font-size: 8px;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--ds-text-dim);
    margin-right: 8px;
    white-space: nowrap;
    font-weight: 700;
}

.oc-ticker-feed {
    flex: 1;
    overflow: hidden;
    white-space: nowrap;
}

.oc-ticker-msg {
    display: inline-block;
    font-size: 10px;
    color: var(--ds-text-muted);
    animation: oc-tickerSlide 12s linear;
}
@keyframes oc-tickerSlide {
    from { transform: translateX(100%); }
    to { transform: translateX(-100%); }
}

/* ═══ SMART TIME INDICATOR ═══ */
.oc-smarttime {
    display: inline-flex;
    align-items: center;
    gap: 3px;
    font-size: 10px;
    color: var(--ds-text-muted);
    padding: 2px 8px;
    border-radius: var(--ds-radius-full);
    background: rgba(0,0,0,0.2);
}
.oc-smarttime.good { color: var(--ds-success); background: rgba(34,197,94,0.08); }
.oc-smarttime.ok { color: var(--ds-warning); background: rgba(234,179,8,0.08); }
.oc-smarttime.bad { color: var(--ds-text-dim); }

/* ═══ MICRO-TIMELINE ═══ */
.oc-timeline {
    width: 100%;
    display: flex;
    flex-direction: column;
    gap: 4px;
    margin-top: 6px;
    max-height: 80px;
    overflow-y: auto;
}
.oc-tl-item {
    display: flex;
    align-items: center;
    gap: 6px;
    font-size: 10px;
    color: var(--ds-text-muted);
    padding: 2px 0;
}
.oc-tl-dot {
    width: 6px;
    height: 6px;
    border-radius: 50%;
    flex-shrink: 0;
}
.oc-tl-date { color: var(--ds-text-dim); min-width: 54px; font-variant-numeric: tabular-nums; }
.oc-tl-text { flex: 1; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

/* ═══ OUTCOME SUGGESTION ═══ */
.oc-suggestion {
    width: 100%;
    display: flex;
    align-items: center;
    gap: 8px;
    padding: 6px 10px;
    background: rgba(99,102,241,0.06);
    border: 1px solid rgba(99,102,241,0.15);
    border-radius: var(--ds-radius);
    font-size: 11px;
    color: var(--ds-text-secondary);
    cursor: pointer;
    transition: all 0.15s;
}
.oc-suggestion:hover { background: rgba(99,102,241,0.12); border-color: var(--ds-accent); }
.oc-suggestion .sg-icon { font-size: 14px; }
.oc-suggestion .sg-text { flex: 1; }
.oc-suggestion .sg-hint { font-size: 9px; color: var(--ds-text-dim); font-family: monospace; }

/* ═══ HOTKEYS CHEAT SHEET ═══ */
.oc-cheatsheet-overlay {
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,0.65);
    z-index: 9500;
    display: flex;
    align-items: center;
    justify-content: center;
    animation: oc-fadeIn 0.12s ease;
}
.oc-cheatsheet {
    background: var(--ds-bg-card);
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius-lg);
    padding: 28px 32px;
    max-width: 440px;
    width: 100%;
    box-shadow: 0 16px 64px rgba(0,0,0,0.5);
    animation: oc-slideUp 0.15s ease;
}
.oc-cs-title {
    font-size: 16px;
    font-weight: 700;
    margin-bottom: 16px;
    display: flex;
    align-items: center;
    gap: 8px;
}
.oc-cs-grid {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 6px 20px;
}
.oc-cs-row {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 4px 0;
}
.oc-cs-action { font-size: 12px; color: var(--ds-text-secondary); }
.oc-cs-key {
    font-size: 11px;
    padding: 2px 8px;
    background: var(--ds-bg-elevated);
    border-radius: 4px;
    font-family: monospace;
    color: var(--ds-text);
    border: 1px solid var(--ds-border-light);
}
.oc-cs-close {
    margin-top: 14px;
    text-align: center;
    font-size: 10px;
    color: var(--ds-text-dim);
}

/* ═══ NOTIFICATION PROMPT ═══ */
.oc-notif-prompt {
    position: fixed;
    top: 56px;
    right: 16px;
    background: var(--ds-bg-card);
    border: 1px solid var(--ds-accent);
    border-radius: var(--ds-radius-lg);
    padding: 12px 16px;
    box-shadow: 0 8px 32px rgba(0,0,0,0.3);
    z-index: 8000;
    display: flex;
    align-items: center;
    gap: 10px;
    animation: oc-slideUp 0.2s ease;
    max-width: 340px;
}
.oc-notif-prompt .np-text { font-size: 12px; color: var(--ds-text-secondary); flex: 1; }
.oc-notif-prompt .np-btn {
    padding: 5px 14px;
    background: var(--ds-accent);
    color: white;
    border: none;
    border-radius: var(--ds-radius-sm);
    font-size: 11px;
    font-family: var(--ds-font);
    cursor: pointer;
    font-weight: 600;
}
.oc-notif-prompt .np-close {
    background: none;
    border: none;
    color: var(--ds-text-dim);
    font-size: 16px;
    cursor: pointer;
    padding: 0 4px;
}

/* ═══ QUEUE DRAG HANDLE ═══ */
.oc-queue-item .oc-drag-handle {
    cursor: grab;
    color: var(--ds-text-dim);
    font-size: 10px;
    padding: 0 2px;
    opacity: 0;
    transition: opacity 0.15s;
    -webkit-user-select: none;
    user-select: none;
}
.oc-queue-item:hover .oc-drag-handle { opacity: 0.6; }
.oc-queue-item.dragging {
    opacity: 0.4;
    border-style: dashed;
}
.oc-queue-item.drag-over {
    border-top: 2px solid var(--ds-accent);
}

/* ═══ SPARKLINE ═══ */
.oc-sparkline-wrap {
    display: flex;
    gap: 12px;
    width: 100%;
    margin-top: 4px;
}
.oc-sparkline {
    flex: 1;
    display: flex;
    flex-direction: column;
    gap: 2px;
}
.oc-sparkline-label {
    font-size: 8px;
    text-transform: uppercase;
    letter-spacing: 0.3px;
    color: var(--ds-text-dim);
}
.oc-sparkline canvas {
    width: 100%;
    height: 24px;
    border-radius: 3px;
}

/* ═══ FOCUS MODE ═══ */
.oc-app.focus-mode .oc-left { display: none; }
.oc-app.focus-mode .oc-right { display: none; }
.oc-app.focus-mode .oc-body { grid-template-columns: 1fr; }
.oc-app.focus-mode .oc-center {
    max-width: 560px;
    margin: 0 auto;
    justify-content: center;
}
.oc-app.focus-mode .oc-topbar { opacity: 0.7; }
.oc-app.focus-mode .oc-statusbar { opacity: 0.5; }
.oc-app.focus-mode .oc-makler-card { padding: 24px 28px; }
.oc-app.focus-mode .oc-mc-firma { font-size: 22px; }
.oc-app.focus-mode .oc-mc-phone { font-size: 26px; }
.oc-app.focus-mode .oc-btn-dial,
.oc-app.focus-mode .oc-btn-hangup { font-size: 16px; padding: 14px 40px; }
.oc-app.focus-mode .oc-call-timer { font-size: 36px; }

.oc-focus-toggle {
    background: none;
    border: 1px solid var(--ds-border);
    border-radius: var(--ds-radius-sm);
    color: var(--ds-text-muted);
    font-size: 11px;
    padding: 3px 10px;
    cursor: pointer;
    font-family: var(--ds-font);
    transition: all 0.15s;
}
.oc-focus-toggle:hover { border-color: var(--ds-accent); color: var(--ds-text); }
.oc-focus-toggle.active { background: var(--ds-accent); border-color: var(--ds-accent); color: white; }

/* ═══ SOUND FX INDICATOR ═══ */
.oc-sfx-dot {
    display: inline-block;
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: var(--ds-success);
    animation: oc-sfx-ping 0.6s ease;
    margin-left: 4px;
    vertical-align: middle;
}
@keyframes oc-sfx-ping {
    0% { transform: scale(1); opacity: 1; }
    100% { transform: scale(2.5); opacity: 0; }
}

/* ═══ DETAIL SLIDE-IN ═══ */
.oc-slidein-overlay {
    position: fixed;
    inset: 0;
    background: rgba(0,0,0,0.4);
    z-index: 8500;
    animation: oc-fadeIn 0.12s ease;
}
.oc-slidein {
    position: fixed;
    top: 0;
    right: 0;
    width: 420px;
    height: 100vh;
    background: var(--ds-bg-surface);
    border-left: 1px solid var(--ds-border);
    box-shadow: -8px 0 32px rgba(0,0,0,0.3);
    z-index: 8501;
    display: flex;
    flex-direction: column;
    animation: oc-slideInRight 0.2s ease;
    overflow: hidden;
}
@keyframes oc-slideInRight {
    from { transform: translateX(100%); }
    to { transform: translateX(0); }
}
.oc-si-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 14px 18px;
    border-bottom: 1px solid var(--ds-border);
    flex-shrink: 0;
}
.oc-si-title { font-size: 15px; font-weight: 700; }
.oc-si-close {
    background: none;
    border: none;
    color: var(--ds-text-muted);
    font-size: 18px;
    cursor: pointer;
    padding: 4px 8px;
}
.oc-si-close:hover { color: var(--ds-text); }
.oc-si-body {
    flex: 1;
    overflow-y: auto;
    padding: 16px 18px;
}
.oc-si-section {
    margin-bottom: 16px;
}
.oc-si-section-title {
    font-size: 11px;
    font-weight: 700;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--ds-text-secondary);
    margin-bottom: 8px;
}
.oc-si-field {
    display: flex;
    justify-content: space-between;
    padding: 4px 0;
    font-size: 12px;
    border-bottom: 1px solid var(--ds-border-light);
}
.oc-si-field:last-child { border-bottom: none; }
.oc-si-field .si-label { color: var(--ds-text-muted); }
.oc-si-field .si-value { color: var(--ds-text); font-weight: 500; text-align: right; max-width: 55%; word-break: break-word; }

/* ═══ KEYBOARD HINT ═══ */
.oc-kbd-hint {
    position: fixed;
    bottom: 38px;
    right: 12px;
    font-size: 9px;
    color: var(--ds-text-dim);
    display: flex;
    gap: 6px;
    opacity: 0.6;
}
.oc-kbd { padding: 1px 4px; background: var(--ds-bg-elevated); border-radius: 3px; font-family: monospace; font-size: 9px; }

/* ═══ LOGIN ═══ */
.oc-login { display: flex; align-items: center; justify-content: center; min-height: 100vh; background: linear-gradient(135deg, #0f1117 0%, #1a1d2e 50%, #0f1117 100%); }

/* ═══ RESPONSIVE ═══ */
@media (max-width: 1200px) {
    .oc-body { grid-template-columns: 240px 1fr 300px; }
    .oc-scores { gap: 4px; }
    .oc-score-ring { width: 38px; height: 38px; }
    .oc-score-ring svg { width: 38px; height: 38px; }
}

@media (max-width: 1000px) {
    .oc-body { grid-template-columns: 1fr 300px; }
    .oc-left { display: none; }
}

@media (max-width: 700px) {
    .oc-body { grid-template-columns: 1fr; }
    .oc-right { display: none; }
}